Payment Methods

We offer a variety of secure payment methods to ensure a smooth and convenient shopping experience:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
  • PayPal: Use your PayPal account for a quick and secure payment.
  • Bank Transfer: Direct bank transfers are available. Please note that your order will be processed once the payment is received.

If you encounter any issues with payment, please contact our customer support team for assistance.

Order Processing

Once you place an order, we ensure that your items are prepared and shipped with the utmost care. Here’s what happens next:

  1. Order Confirmation: You will receive an email confirming your order details.
  2. Processing: Our team will start processing your order within 2-3 business days.
  3. Packaging: Your items will be carefully packed to ensure they arrive in perfect condition.
  4. Shipping: We will ship your order via our trusted courier partners. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
  5. Delivery: Depending on your location, your order should arrive within 7-10 business days. If there are any delays, we will notify you immediately.

If you need to track your order or have any issues, please contact our customer support team.

Placing an Order

Welcome to our online store! Placing an order is quick and easy. Just follow these simple steps:

  1. Browse Products: Explore our wide range of specialized climbing clothing by visiting our product categories or using the search bar.
  2. Select Items: Click on the product you wish to purchase, choose the desired size, color, and quantity, then click “Add to Cart.”
  3. Review Cart: Once you have added all desired items, click on the shopping cart icon at the top right of the page to review your selections.
  4. Proceed to Checkout: Click “Proceed to Checkout” to enter the checkout process.
  5. Enter Shipping Information: Provide your shipping address and contact details.
  6. Select Payment Method: Choose your preferred payment method (see “Payment Methods” for more details).
  7. Place Order: Review your order details and click “Place Order” to complete your purchase. You will receive a confirmation email with your order details shortly after.

If you have any questions or need assistance, feel free to contact our customer support team.