We want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:
- Initiate Return: Contact our customer support team within 15 days of delivery to initiate a return.
- Receive Return Authorization: Our team will provide you with a return authorization number and instructions on how to send the item back.
- Pack Item: Carefully pack the item in its original packaging, including all tags and accessories.
- Ship Item: Send the item back to us using a trackable shipping method. You are responsible for return shipping costs unless the item is defective or incorrect.
- Refund/Exchange: Once we receive and inspect the item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
If you have any questions about the return process, please contact our customer support team.