Introduction
At Peak and Rock, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website, contacting us, making a purchase, or using our services, you agree to the terms of this Privacy Policy.
Collecting Your Personal Information
Information You Provide to Us:
Contact Information: Name, email address, phone number, and physical addresses.
Online Account Information: Items saved to your cart and payment card information stored as tokenized data.
Communications and Social Media: Records of interactions via email, phone, chat, or social media.
Third-Party Contact Information: Information about third parties you provide, such as gift recipients or emergency contacts.
Job Application Information: Details provided during job applications, including contact information, work experience, and education.
Event Registration Information: Details provided when registering for events.
Equipment Rental Information: Contact information and details about equipment rentals.
Other Information: Any additional information you voluntarily provide.
Information We Automatically Collect:
Purchase Information: Details of your purchases, including purchase history.
Video Surveillance Footage: Recorded in our stores for security purposes, retained for approximately 30 days.
Device, Technical, and Usage Information: Data about your device, internet connection, and browsing behavior.
Location Information: Geolocation data when you use our website, if location services are enabled.
Cookies and Tracking Technology: Information collected via cookies, web beacons, pixel tags, and similar technologies.
Information from Other Sources:
Public Information: Content and information shared publicly, such as from government databases or media.
Information from Third Parties: Information from other customers, staff, or third parties for identification, dispute resolution, or fraud prevention.
Using Your Personal Information
We use your personal information to:
Provide Services: Process your purchases, administer rentals, and provide customer service.
Communicate with You: Respond to inquiries, send marketing messages, and manage our relationship with you.
Marketing and Advertising: Create and target ads, including personalized marketing campaigns.
Improve Our Services: Enhance our operations, personalize your experience, and provide relevant product recommendations.
Analytics: Track marketing effectiveness, understand advertising conversions, and conduct market research.
Affiliate Programs: Support or process purchases made through affiliate marketing programs.
Contests and Promotions: Administer and promote contests, giveaways, and other promotions.
Job Applications: Evaluate job applications and manage the hiring process.
Event Management: Register and manage your participation in events.
Feedback: Investigate and address feedback, ratings, and reviews.
Technical and Usage Information: Monitor and improve our website and services.
Location Information: Provide location-based services and content.
Identification and Fraud Prevention: Verify your identity and detect and prevent fraud.
Legal and Regulatory Requirements: Meet legal obligations and regulatory requirements.
Sharing Your Personal Information
We may share your personal information with:
Service Providers: Third parties who perform functions on our behalf, such as order fulfillment, shipping, and analytics.
Advertising Partners: Third-party advertising partners for targeted advertising.
Event Organizers: Emergency contacts and first aid providers at events.
Legal and Regulatory Authorities: When required or permitted by law.
Voluntary Public Disclosures: Information you publish or post publicly.
Cookies and Similar Technologies
We use cookies and similar technologies to:
Enhance Website Functionality: Allow you to make purchases and save preferences.
Analyze Website Traffic: Understand website activity and improve our services.
Personalize Your Experience: Tailor content and advertisements to your interests.
Track User Behavior: Monitor user interactions for analytics and marketing purposes.
For more information, please see our Cookie Policy.
Security and Protection of Your Personal Information
We take the protection of your personal information seriously and use various measures to safeguard it, including administrative, technical, and physical safeguards. However, no security system is impenetrable, and we cannot guarantee the security of your personal information.
Retention, Storage, and Disposal of Your Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may delete, deidentify, or anonymize your information when it is no longer needed. Note that some information may be stored and processed outside of your country of residence.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at
info@peakandrock.com